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The purpose of this manual is to guide development practitioners in making the right decision when selecting appropriate online conferencing tools (OCT).

The guide will not give you suggestions for specific applications and services. It will help you to ask the right questions that will help you navigate the various OCTs that are available so that you can choose the best tool to fit your needs. It will also help to orient yourself in situations when the landscape of online tools is changing constantly and
reliable information on tools for ICT4D practitioners is scarce.